iphone 使用itunes备份时候显示错误

我的iphone在备份时总到快结束时显示错误，macbook和windows电脑上都使用itunes备份，每次都是同样的问题，手机，itunes都升级到了最新版本，原装数据线，后来看别的小伙伴查看log里的信息，我也找到了，但是看不懂，有一个提示说 app not installed，我估计是这个原因导致的，但是我该如何查找是哪个app？然后如何去解决? 谢谢！！

[11788 @ Mon Feb 1 05:36:23 2021] [YSLog iTunes.exe] defaults key ShouldLog in domain com.apple.iTunes is (null)

[11788 @ Mon Feb 1 05:36:23 2021] [YSLog iTunes.exe] defaults key ShouldLog in domain iTunes.exe is (null)

[2828 @ Mon Feb 1 05:36:29 2021] [_ISDVLog SyncServer.exe] Logging initialized, engine version (null) : log level 3

[2828 @ Mon Feb 1 05:36:29 2021] [(unknown facility) com.apple.Safari.isRegistered] dataClassNamesInstalledForClientWithIdentifier: app not installed

[2828 @ Mon Feb 1 05:36:30 2021] [(unknown facility) com.apple.Safari.isRegistered] dataClassNamesInstalledForClientWithIdentifier: app not installed

[2828 @ Mon Feb 1 09:02:23 2021] [(unknown facility) com.apple.Safari.isRegistered] dataClassNamesInstalledForClientWithIdentifier: app not installed

[16616 @ Mon Feb 1 09:03:30 2021] [YSLog iTunes.exe] defaults key ShouldLog in domain com.apple.iTunes is (null)

[16616 @ Mon Feb 1 09:03:30 2021] [YSLog iTunes.exe] defaults key ShouldLog in domain iTunes.exe is (null)

[2828 @ Mon Feb 1 09:03:36 2021] [(unknown facility) com.apple.Safari.isRegistered] dataClassNamesInstalledForClientWithIdentifier: app not installed

[2828 @ Mon Feb 1 11:07:57 2021] [(unknown facility) com.apple.Safari.isRegistered] dataClassNamesInstalledForClientWithIdentifier: app not installed